Horra Corporate Group is seeking a Junior IT Officer to support and maintain the organization's IT infrastructure, systems, and end-user services. The role includes providing technical support, managing servers and networks, maintaining system security, and assisting with IT projects to ensure efficient and reliable IT operations.
Duties and Responsibilities
· Install, configure, monitor, and maintain Windows and Linux servers.
· Perform system updates, security patching, backups, and recovery testing.
· Manage user accounts, permissions, and access controls.
· Troubleshoot server, storage, network, and end-user technical issues.
· Administer and maintain network infrastructure, including routers, switches, firewalls, Wi-Fi, VPNs, and internet connectivity.
· Provide technical support for hardware, software, printers, desktops, laptops, mobile devices, and office equipment.
· Implement and support cybersecurity measures, including antivirus and endpoint protection.
· Maintain IT asset inventory, software licenses, and technical documentation.
· Support company email systems, collaboration tools, and productivity applications.
· Assist in the deployment of new technologies, IT projects, and infrastructure improvements.
· Coordinate with vendors and service providers for IT-related services.
Qualifications
· Bachelor’s degree in information technology, Computer Science, or a related field.
· 0–2 years of relevant experience in IT support, system administration, or a similar role.
· Working knowledge of Windows administration, networking, hardware troubleshooting, and user account management.
· Strong problem-solving, communication, and organizational skills.
· Ability to work independently and collaboratively in a team environment. Professional certifications such as CompTIA A+, Network+, Security+, CCNA, or Microsoft certifications are an advantage.